Payment Policy

At Velvior, we want your purchasing experience to feel easy, secure, and enjoyable from start to finish. Our checkout has been designed to be clear and straightforward, allowing you to complete your order with confidence and focus on selecting the home decor pieces you love.

We currently accept the following payment methods:

  • Visa
  • Mastercard
  • Maestro
  • American Express
  • Apple Pay
  • Google Pay

All payments are processed in Euro, and the full amount is charged at the time you place your order. In some situations, your bank may temporarily place a pre-authorization on your account before the final charge is completed as part of standard banking procedures.

Your protection is important to us. Every transaction is processed through secure SSL-encrypted technology, and we only collaborate with reliable and established payment providers. We do not store or have access to your card details, as all sensitive information is handled securely by your bank or payment provider.

If you experience any issues during payment, please first ensure that all details entered match your bank’s information. If you still need assistance, email support@velvior.com and we will be happy to help.

To ensure a safe shopping environment, we monitor for unusual activity, and in rare cases, we may contact you to confirm certain details before your order is processed.

With Velvior, you can complete every purchase knowing that your information is handled with care and your payment is protected.